If you wish to make a custom order with possibly a larger frame, more hearts for a more extended family, contact us with the subject as 'CUSTOM ORDER' with the description of what you would like in the main body.

Standard shipping for orders under £50, 2-4 business days and a standard cost of £4.99. For orders over £50, shipping is free and will still arrive 2-4 business days.

Small changes (such as name corrections) can be made within 12 hours of ordering. After this time, we may have already started making your frame.

Yes! Forever Ours frames are designed as meaningful keepsakes for birthdays, anniversaries, housewarmings, Mother’s Day, and more. Each piece is carefully handmade and personalised just for your family.

Because our frames are made to order and personalised, we’re unable to accept returns unless the item arrives damaged or incorrect. Please contact us and we’ll make it right.